Overlander Mountain Lodge Job Board
Front Desk Agent (2024 Seasonal Position - Housing Available!)
Description
Come join our Front Desk department for the 2024 summer season!
At the Overlander Mountain Lodge, we offer premium staff housing at affordable rates, on-site wellness programs (including a brand-new yoga space, and on-site gym), and a beautiful location perfect for spending your summer in the great outdoors. We have flexible start/end dates available making this position perfect for students as well.
At the Overlander, we are passionate about hiring only the best and brightest to join our team! If you are motivated, have exceptional time management skills, an eagle eye for detail, and love feeling a sense of accomplishment and pride in your work, we want to chat!
Contract start dates are available in March, April, and May!
Duties & Responsibilities
- The number 1 priority is guest experience, the front desk agent needs to have excellent interpersonal skills, a passion for great customer service, and a warm professional demeanor
- Respond to requests and inquiries – directions, recommendations, information, etc.
- Promptly resolve any guest complaints or issues
- Ensure confidentiality and security of guest information
- Follow all company safety and security procedures
- Report any maintenance issues or safety hazards
- Other duties as assigned, we cannot anticipate each and every task, job duties may change based on the needs of our business as well as the needs of our team
Requirements
- Fluent in English
- Ability to commit to a seasonal contract
- Flexible in scheduling to meet business levels
- Highly self-motivated, with a can-do attitude that is willing to achieve excellence
- Strong teamwork skills
- Able to work in an organized and efficient manner while adhering to high-quality standards
- Valid driver’s license & access to reliable transportation (preferred, not required)
Experience
Front desk or reception experience, preferably hospitality-related
Administrative skills, event planning, customer service, etc.
Experience preferred, but not required – willing to train
Perks
On-site yoga center
Affordable, premium, single-occupancy housing
Discounted meals & stays at both of our properties
Opportunities for advancement and career growth
Referral bonus for each person you bring to our team
Check us out!
Overlander Mountain Lodge: overlandermountainlodge.com
Stone Peak Restaurant: stonepeakrestaurant.com
Jasper East Cabins: jaspereastcabins.com
Northaven Retreat Center: journeynorthaven.com
Compensation
$18.00 per hour