Contract start dates are available in March, April, and May!

• Greet and welcome guests warmly upon arrival.
• Check guests in and out efficiently using hotel management systems.
• Respond to guest requests and inquiries, including directions, recommendations, and general information.
• Provide information about lodge amenities and local attractions.
• Handle and resolve guest complaints or concerns promptly and professionally.
• Uphold high standards of customer service and hospitality at all times.
• Manage reservations and room assignments.
• Coordinate with housekeeping and maintenance teams to ensure room readiness.
• Maintain accurate records of guest interactions and transactions.
• Report any maintenance issues, safety hazards, or other operational concerns.
• Ensure confidentiality and security of guest information.
• Follow all company safety and security procedures.
• Perform other duties as assigned. Job duties may change based on the needs of the business and the team.

• Previous experience in a front desk or hospitality role preferred, ideally in a lodge, hotel, or resort setting
• Excellent communication skills; bilingual or multilingual abilities are an asset
• Strong organizational skills with keen attention to detail
• Ability to multitask and remain calm under pressure
• Friendly, professional, and approachable demeanor
• Flexibility to work various shifts, including weekends and holidays
• Fluent in English
• Ability to commit to a seasonal contract
• Highly self-motivated with a can-do attitude and a commitment to excellence
• Strong teamwork and collaboration skills